Security Operations Centre (SOC) Operator

Job Responsibilites: 

  • Verify and record the attendance for security officer (including the leave and absence).
  • Prepare the daily shortfall report.
  • Prepare the timesheet for Operations Executive counter check before salary processing.
  • Update the emergency shortfall and deploy relief officer to cover the shortfall.
  • Handle staff and client phone call and update to Operations in charge.
  • Provide Branch Managers disaster news in case that  deployment or customers affected.
  • Monitor CCTV to ensure security officer alert on their post and no security officer sleep while on duty.
  • Monitor all SOC systems for exceptions e.g. Guard Patrol, Track and Track, Response to alarm activation.
  • Train and guide the security officer by following SOP when incidents or unusal event happens at the site
  • Record, update and file if there is incident reported.
  • Detect incidents through proactive "hunting" analysis of security-relevant data sets.
  • Investigate incident data, event graphs, annotations, cases and reports.
  • Develop and follow detailed operational processes and procedures to appropriately analyse, escalate and assist in the remediation of information security-related incidents.
  • Prioritise multiple tasks and formulate responses/recommendations to customers and team members in a fast-paced environment.
  • Provid host and network forensics, analysis during security incident response.
  • Any other duties that may be assigned to you from time to time by the Immediate Supervisor.



  • Relevant certifications in IT/Security is an advantage
  • Minimum 2 years experience in IT/Security industry
  • Direct experience in Security Operations Center work, Network Event Analysis, Threat Analysis, and/or Intelligence Analysis is required
  • Computer literate in MS Excel, Word and IBM Notes
  • Good communication, motivational and leadership skills
  • Adaptable to changes
  • Rotating shift work

 Interested applicants are invited to apply online with a comprehensive resume.