Our Strategy

Our ambition is to be an intelligent protective services partner

At Securitas, we are leading the transformation of the security industry by putting our clients at the heart of our business. We solve our clients’ security needs by offering qualified and engaged people, in-depth expertise and innovation within each of our protective services, the ability to combine services into solutions and by using data to add further intelligence.

Four strategic focus areas

In everything we do and deliver, we need to be client-centric, data-driven and people-focused, and based on this we have divided our strategy into four focus areas.

Nine execution areas with priorities

Our strategic focus areas are broken down into nine execution areas, clearly connected to our four main focus areas and our ongoing IT and business transformation programs.

Client Engagement

Along with our people, our clients is our most important asset, an asset we invest in in different ways in order to strengthen our relationship. With clear value propositions, shared values and ethics along with a continuous drive to develop our services into value-added solutions, we remain close to our clients.

• Client excellence: Continue to drive sales with the help of our Client Excellence Program in all markets
• Global clients: Strengthen our relationship with our 150 global clients, using common tools, reporting processes and KPI

People 

Our employees’ engagement, pride and passion are vital for our continued business success, hence our investments in this area and our focus on retention. Our core values - integrity, vigilance and helpfulness - guide our behavior, help us earn our clients’ trust and unite our large organization across the globe.

• Strategic HR: Continue investing in our people, in competency and engagement, to improve retention and quality
• Reputation: Re-position Securitas as a leading intelligent security solutions partner with the help of our updated brand

Protective services leadership and innovation

Securitas has the most comprehensive protective services portfolio in the industry, and we are continuously innovating our offering to remain relevant to our clients and protect our market-leading position.

• Guarding: Specialize and modernize our guarding operations
• Security solutions: Strengthen our solution sales leadership and build momentum with the help of best practice sharing between our business segments to accelerate our solutions journey
• Electronic security: Execute and invest in our global growth and acquisitions in line with the electronic security strategy
• Innovation: Continue developing and generating returns on our intelligent services and risk prediction capabilities

Efficiency

We are upgrading our IT and business platforms to boost efficiency across the company and create cost savings. We strive to be data-driven and efficient in everything we do, since this contributes to improved quality and ultimately adds value for our clients.

• Leaner processes: Invest in IT and business transformation programs to able cost savings, efficiency gains, and improved value realization.